Privacy Policy
Last updated: January 2025
Introduction
At VasBox, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fiscalisation platform and services.
By using VasBox, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
We collect several types of information to provide and improve our services:
Name, email address, phone number, and business details when you register for an account.
Invoice information, transaction records, and fiscal data that you submit through our platform.
Your ZIMRA device credentials necessary for fiscal device integration and submission.
Information about how you interact with our platform, including access times, pages viewed, and features used.
IP address, browser type, device information, and other technical identifiers.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our fiscalisation services
- To submit your invoices and fiscal data to ZIMRA on your behalf
- To communicate with you about your account and transactions
- To send important service updates and notifications
- To improve and optimize our platform
- To detect and prevent fraud or unauthorized access
- To comply with legal obligations
Data Storage and Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.
Third-Party Services
VasBox integrates with ZIMRA systems to fulfill our core service obligation. When you use our platform, your fiscal data is transmitted to ZIMRA as required by Zimbabwean tax regulations.
We may also use third-party service providers for hosting, analytics, and payment processing. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Your Rights
You have the following rights regarding your personal information:
You can request a copy of the personal data we hold about you.
You can request that we correct any inaccurate or incomplete data.
You can request deletion of your personal data, subject to legal retention requirements.
You can request your data in a portable format.
Note that certain data may need to be retained for legal compliance purposes, particularly fiscal records required by ZIMRA.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
vas@mobisoft.co.zw
Location
Harare, Zimbabwe