Terms of Service

Last updated: January 2025

Acceptance of Terms

By accessing or using VasBox, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this service.

We reserve the right to modify these terms at any time. Continued use of the service after any modifications indicates your acceptance of the updated terms.

Service Description

VasBox is a fiscalisation platform that enables businesses to submit invoices and fiscal data to ZIMRA in compliance with Zimbabwean tax regulations. Our services include:

Automated invoice submission
Fiscal device integration
Compliance monitoring
API access for integration

We strive to maintain service availability but do not guarantee uninterrupted access. ZIMRA system availability is outside our control and may affect service functionality.

User Responsibilities

As a user of VasBox, you agree to:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Ensure all submitted invoice data is accurate and legitimate
  • Comply with all applicable tax laws and ZIMRA regulations
  • Notify us immediately of any unauthorized account access
  • Not use the service for any unlawful purpose

You are solely responsible for the accuracy of the data you submit through our platform and for maintaining compliance with tax regulations.

Billing and Payments

VasBox operates on a subscription basis. By subscribing to our service, you agree to the following:

Subscription fees are billed in advance on a monthly or annual basis
All fees are non-refundable unless otherwise stated
We reserve the right to change pricing with reasonable notice
Failure to pay may result in service suspension

You are responsible for all applicable taxes associated with your subscription.

ZIMRA Compliance

While VasBox facilitates ZIMRA compliance, you remain ultimately responsible for your fiscal obligations. This includes:

  • Ensuring your ZIMRA device credentials are valid and properly configured
  • Verifying that submitted invoices are accepted by ZIMRA
  • Maintaining proper records as required by law
  • Responding to any ZIMRA inquiries or audits

VasBox is a tool to assist with compliance, not a substitute for understanding and fulfilling your legal tax obligations.

Limitation of Liability

To the fullest extent permitted by law, VasBox and its operators shall not be liable for:

  • Any indirect, incidental, special, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages resulting from ZIMRA system failures or delays
  • Penalties or fines imposed by tax authorities
  • Service interruptions or data transmission failures

Our total liability shall not exceed the amount paid by you for the service in the twelve months preceding the claim.

Termination

Either party may terminate this agreement at any time. Upon termination:

1Your access to the service will be discontinued
2You may request export of your data within 30 days
3We may retain certain data as required by law
4Outstanding fees remain payable

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.

Changes to Terms

We may update these Terms of Service from time to time. When we make changes:

  • We will post the updated terms on this page
  • We will update the "Last updated" date at the top
  • For material changes, we will notify you via email or in-app notification

Your continued use of VasBox after changes are posted constitutes acceptance of the revised terms.

Contact

If you have any questions about these Terms of Service, please contact us:

Email

vas@mobisoft.co.zw

Location

Harare, Zimbabwe