Managing Branches
Learn how to set up and manage branches for multi-location businesses.
Understanding Branches
Branches represent different physical locations of your business.
In VasBox, each business location is represented as a branch. When you first set up your business, a headquarters branch is automatically created.
Your main business location. Every business must have exactly one headquarters branch.
Secondary locations like retail stores, warehouses, or satellite offices.
Branch relationships
- Each branch can have its own fiscal devices
- Users can be assigned to specific branches
- Reports can be filtered by branch
- Invoices are associated with the branch that created them
Viewing Your Branches
Access and view all your business branches from the admin panel.
Branches
- 1Click to add a new branch location
- 2Blue HQ badge indicates your headquarters
- 3Status shows if branch is active or inactive
Adding a New Branch
Create additional branches for your business locations.
Navigate to Branch Management
Go to Admin → Branches and click the Add Branch button.
Enter Branch Details
Fill in the required branch information:
Save and Activate
Click Create Branch to save your new branch. It will be created in an active state by default.
Assign Staff and Devices
After creating the branch, you can assign team members and register fiscal devices for this location.
Branch codes
Editing Branch Information
Update branch details as your business evolves.
Click on any branch in the list to view and edit its details. You can update:
- Branch name and display information
- Physical address and contact details
- Branch-specific settings
Branch code changes
Setting Headquarters
Designate which branch serves as your headquarters.
Every business must have exactly one headquarters branch. The headquarters is typically your main office or primary business location.
Navigate to Branch Settings
Click on the branch you want to set as headquarters.
Set as Headquarters
Click the Set as Headquarters button. The previous headquarters will become a regular branch.
Headquarters implications
Activating & Deactivating Branches
Control which branches are operational.
Can process transactions, create invoices, and submit to ZIMRA.
Cannot process new transactions. Historical data is preserved.
Before deactivating
- Ensure all pending transactions are complete
- Close any open fiscal days
- Reassign staff to other branches if needed
Branch & Subscription Limits
Your subscription plan determines how many branches you can have.
Plan limits