Customers

Learn how to create and manage your customer database in VasBox.

Available to:
Business Owner Manager Cashier

Understanding Customers in VasBox

Customer records help you track who you're selling to.

Customer records in VasBox allow you to quickly create invoices for returning customers, track purchase history, and maintain proper records for B2B transactions.

Registered Customers
  • • Saved contact information
  • • Quick selection on invoices
  • • Purchase history tracking
  • • Required Tax ID for B2B
Walk-in Customers
  • • No customer record needed
  • • Leave customer field blank
  • • Common for retail/POS sales
  • • Still generates valid receipts

B2B Transactions

For business-to-business sales, ZIMRA requires the customer's Tax Identification Number (TIN) on the invoice. Make sure to collect this when creating B2B customer records.

Customer Information Structure

Understanding each field in a customer record.

Name
Customer or business name displayed on invoices
Email
Contact email for sending invoices and receipts
Phone
Contact phone number
Tax ID (TIN)
Customer's Tax Identification Number for B2B invoicing
Address
Physical address (street, city, province, country)
Notes
Internal notes about the customer (not shown on invoices)

Complete Information

The more complete your customer records, the easier it is to create invoices and maintain good customer relationships. At minimum, capture name and contact method.
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