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What is Fiscalization

Understanding the ZIMRA submission process.

Fiscalization is the process of submitting a receipt to ZIMRA's Fiscal Device Management System (FDMS). Your device signs the receipt and sends it to ZIMRA, which returns a confirmation with a verification code.

Step 1

Receipt Created

Pending status

Step 2

Device Signs

Cryptographic signature

Step 3

Send to ZIMRA

Submit to FDMS

Step 4

Confirmation

Receive fiscal data

Prerequisites

Before fiscalizing, ensure you have an open fiscal day for the device, an active device with valid certificate, and network connectivity.

Fiscalization Process

Step-by-step guide to fiscalize a receipt.

Open Receipt

Navigate to a pending receipt, or click "Fiscalize" directly from a finalized invoice.

Verify Receipt Details

Review the line items, totals, and payment method before proceeding.

Receipt Ready for Fiscalization

app.vasbox.co.zw

Receipt #R-2024-0156

March 15, 2024 at 2:34 PM

Pending

Items

Tax

$74.25

Total

$569.25

Fiscalize Receipt

Verify details before submitting to ZIMRA

Click Fiscalize

Click the Fiscalize Receipt button. The system generates a device signature for the receipt.

Wait for ZIMRA Response

The receipt is sent to ZIMRA's FDMS. A progress indicator shows the submission status. This typically takes a few seconds.

Confirmation

On success, the receipt status changes to Fiscalized and you receive the ZIMRA verification data.

Successful Fiscalization

What you receive from ZIMRA.

Fiscalized Receipt

app.vasbox.co.zw

✓

Fiscalization Successful

Receipt submitted to ZIMRA

ZIMRA Receipt ID

ZRA-R-2024-156-0042

Verification Code

7K3M-9P2N-4L8Q

Server Date

2024-03-15 14:35:22 CAT

Fiscal Day No.

2024-03-15-001

QR Code for verification

Receipt confirmed by ZIMRA

FDMS Signature

ZIMRA's confirmation signature proving the receipt was received and recorded.

Verification Code

A unique code that customers can use to verify the receipt with ZIMRA.

QR Code

Contains all verification data. Customers can scan to verify the receipt's authenticity.

Handling Failures

What to do when fiscalization fails.

Network Timeout

Check your internet connection and try again. The receipt may go into offline queue.

Invalid Receipt Data

ZIMRA rejected the receipt due to data issues. Review the error details and correct the data.

Device Certificate Issue

Your device certificate may be expired or not propagated. Check device status.

ZIMRA Server Unavailable

FDMS may be temporarily unavailable. The receipt will be queued and retried automatically.

Retry Fiscalization

For failed receipts, click "Retry" to attempt fiscalization again. If issues persist, contact support.

Offline OperationsHandle connectivity issues

TroubleshootingCommon issues