Why Password Security Matters

Protecting your business data starts with a strong password.

Your VasBox account contains sensitive business information including customer data, financial records, and fiscal device credentials. A strong password is your first line of defense against unauthorized access.

Business Data

Protect customer and financial information

ZIMRA Compliance

Secure access to fiscal operations

Accountability

All actions are logged to your account

Password Requirements

VasBox enforces these requirements for all passwords.

✓Minimum 8 characters (12+ recommended)

✓Mix of uppercase and lowercase letters

✓Include numbers

✓Include special characters (!@#$%^&*)

✓Not a commonly used password

Password Strength Indicator

When setting a password, VasBox shows a strength indicator to help you create a secure password. Aim for "Strong" or higher.

Changing Your Password

Step-by-step guide to update your password.

Change Password

app.vasbox.co.zw

Change Password

Current Password

New Password

Strong password

Confirm New Password

Update Password

The password change form

Navigate to Password Settings

Go to Settings → Password or click on your profile and select "Change Password".

Enter Current Password

Enter your current password to verify your identity. If you've forgotten it, use the "Forgot Password" option instead.

Enter New Password

Enter your new password following the requirements above. Watch the strength indicator to ensure it's secure.

Confirm New Password

Re-enter your new password exactly as before. Both entries must match.

Save Changes

Click "Update Password" to save. You'll see a confirmation message and can continue using VasBox without being logged out.

Password Best Practices

Tips for keeping your account secure.

• Use a password manager
• Create unique passwords for each site
• Change passwords periodically
• Enable two-factor authentication
• Use passphrases for easier memory

Don't

• Share your password with anyone
• Use the same password everywhere
• Write passwords on sticky notes
• Use personal info (birthdays, names)
• Ignore security alerts

Consider a Password Manager

Password managers like 1Password, Bitwarden, or LastPass can generate and store strong, unique passwords for all your accounts.

Forgot Your Password?

How to reset your password if you've forgotten it.

Step 1

Login Page

Click Forgot Password

Step 2

Enter Email

Submit your email

Step 3

Check Inbox

Open reset email

Step 4

Reset Password

Set new password

Go to the login page
Click "Forgot Password?" link
Enter your email address
Check your email for the reset link
Click the link (valid for a limited time)
Enter your new password
Log in with your new password

Didn't Receive Email?

• Check your spam/junk folder
• Make sure you entered the correct email
• Wait a few minutes and try again
• Contact support if issues persist