Device Lifecycle

Remember the device lifecycle: Register → Activate → Wait 4 hours → Open Fiscal Day → Create Receipts. Issues can occur at any stage.

Device Registration Issues

Problems during initial device registration with ZIMRA.

Device Activation Issues

Problems when activating a registered device.

4-Hour Wait Time

After activation, you MUST wait at least 4 hours before the certificate is ready. This is a ZIMRA requirement that cannot be bypassed. Plan device activations accordingly.

Device Connection Issues

Problems with device connectivity and ZIMRA communication.

Certificate Issues

Problems with device certificates.