Available to:

Business Owner

Payment Methods

VasBox supports multiple payment options for your convenience.

Paynow

Pay using EcoCash, OneMoney, or bank cards through Zimbabwe's trusted payment gateway.

• EcoCash
• OneMoney
• Visa/Mastercard
• Bank transfers

Bank Transfer

For Enterprise plans, direct bank transfers may be arranged. Contact sales for banking details.

Currency

Payments are processed in USD. Mobile money payments may be converted at the prevailing exchange rate.

Making Your First Payment

Follow these steps to complete your subscription payment.

Select Your Plan

Navigate to Settings → Subscription and choose your desired plan and billing cycle (monthly or annual).

Plan Selection

app.vasbox.co.zw

Selected Plan

Professional - $99/month

Billing Cycle

Monthly

Annual (Save 17%)

Choose your plan and billing cycle

Review Order Summary

Before proceeding, review your order summary including:

Plan name and features
Billing cycle (monthly/annual)
Number of branches included
Total amount to pay
Next billing date

Choose Payment Method

Select your preferred payment method. Paynow is recommended for instant activation.

Payment Method Selection

app.vasbox.co.zw

Paynow

EcoCash, OneMoney, Cards

Bank Transfer

Enterprise plans only

Select how you'd like to pay

Complete Payment

You'll be redirected to Paynow to complete your payment:

Select your mobile money provider or card
Enter your payment details
Confirm the payment amount
Authorize the transaction

Mobile Money

If using EcoCash or OneMoney, ensure you have sufficient balance and your phone is nearby to receive the confirmation prompt.

Confirmation

Once payment is successful, you'll see a confirmation page and receive an email receipt. Your subscription is immediately activated.

✓Payment Successful!

Your Professional subscription is now active. You can start using all features immediately.

Payment Processing Time

How long payments take to process.

Instant

Mobile Money & Cards

EcoCash, OneMoney, and card payments are processed instantly. Your subscription activates immediately.

Pending

Bank Transfers

Bank transfers may take 1-3 business days to reflect. Your subscription activates once payment is confirmed.

Checking payment status

You can check your payment status in Settings → Subscription → Payment History. Pending payments will show until confirmed.

Failed Payments

What to do if your payment doesn't go through.

Insufficient funds

Ensure your account has enough balance before initiating payment. Check your mobile money or bank balance first.

Network errors

If the payment fails due to network issues, wait a few minutes and try again. Do not attempt multiple payments simultaneously.

Timeout issues

Mobile money payments have a time limit. Complete the authorization on your phone promptly when you receive the confirmation request.

If your payment fails, you can safely retry. VasBox won't charge you twice for the same subscription period. If you continue to experience issues, contact support.

Payment Security

Your payment information is protected.

Secure Processing

All payments are processed through Paynow's secure payment gateway. VasBox never sees your card details or mobile money PIN.

PCI Compliant

Paynow is PCI-DSS compliant, meeting international standards for payment security.

Encrypted Transmission

All data is transmitted using SSL/TLS encryption to protect your information.

No Stored Card Details

VasBox does not store your payment card information. Each transaction is processed securely through Paynow.

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