Managing Users

Learn how to add, edit, and manage team members.

Available to:
Business Owner

Viewing Team Members

How to see all users in your business.

Navigate to Admin → Users to see all team members.

Team Members
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Team Members

Add User
User Role Branch Status
JD
John Doe
john@example.com
Owner All Branches Active
AS
Alice Smith
alice@example.com
Manager Headquarters Active
BJ
Bob Johnson
bob@example.com
Cashier Downtown Active
View and manage your team

Adding a New User

Step-by-step guide to invite a team member.

1
Navigate to Users

Go to Admin → Users and click Add User.

2
Enter User Details

Fill in the user's name and email address. They'll receive an invitation to set up their account.

3
Assign Role

Select the role for this user. The role determines what they can access.

Manager

Branch operations

Cashier

Receipt creation

4
Assign Branch

Select which branch(es) this user can access. Managers can access multiple branches.

5
Send Invitation

Review the information and click Send Invitation. The user will receive an email with a link to set their password.

6
User Completes Setup

The user clicks the link in their email, sets their password, and their account is activated.

Invitation Expiry

Invitations expire after 7 days. You can resend the invitation if it expires.

Editing User Information

What can and cannot be changed.

Can Be Changed

  • • Name
  • • Role
  • • Branch assignments
  • • Active status

Cannot Be Changed

  • • Email address

To change email, the user must create a new account.

Resending Invitations

If a user didn't receive their invitation or it expired, find them in the list and click Resend Invitation.

Deactivating Users

Suspending or removing access.

When to Deactivate

  • • Employee leaves the company
  • • Temporary suspension needed
  • • Security concerns

What Happens When Deactivated

  • • User cannot log in
  • • All data created by user is preserved
  • • Audit trail remains intact
  • • Can be reactivated later

Removing Users

Removing a user is permanent. The user's data and audit trail are preserved, but the account cannot be restored. Consider deactivating instead.