Available to:

Business Owner

Viewing Your Subscription

Access your current subscription details and status.

Navigate to Settings → Subscription to view your current subscription information.

Subscription Overview

app.vasbox.co.zw

Current Plan

Professional

Active

Branches

2 of 5

Next Billing

Mar 15, 2024

Amount

$99.00/mo

Upgrade Plan

Manage Billing

View your current subscription status and details

Your subscription page shows:

Current plan name and status
Branch usage (used vs. allowed)
Next billing date
Subscription amount
Quick actions for upgrades and billing

Upgrading Your Plan

Move to a higher plan for more features and capacity.

Navigate to Upgrade

From your subscription page, click Upgrade Plan or go to Settings → Subscription → Change Plan.

Select New Plan

Choose the plan you want to upgrade to. You'll see a comparison of your current plan vs. the new plan.

Review Prorated Amount

VasBox calculates a prorated amount based on your remaining billing period. You only pay the difference for the upgraded features.

Prorated billing

If you upgrade mid-cycle, you'll only pay the difference between your current plan and the new plan for the remaining days. Your new plan takes effect immediately.

Complete Payment

Complete the payment for the prorated amount. Your new plan activates instantly, giving you access to additional features and capacity.

Downgrading Your Plan

Move to a lower plan if you need fewer features.

Before downgrading

Review these important considerations:

Branches: You may need to deactivate branches if you exceed the new limit
Users: You may need to remove team members if you exceed the new limit
Features: Some features may become unavailable

To downgrade, go to Settings → Subscription → Change Plan and select a lower-tier plan.

When does the downgrade take effect?

Downgrades take effect at the end of your current billing period. You'll continue to have access to your current plan's features until then.

Renewing Your Subscription

Keep your subscription active with automatic or manual renewal.

Automatic Renewal

Your subscription renews automatically at the end of each billing period. You'll receive a reminder email before each renewal.

Manual Renewal

If auto-renewal fails or you prefer manual renewal, you can renew from your subscription page before expiration.

Grace period

If payment fails, you have a 7-day grace period to update your payment method. After the grace period, your subscription will be suspended.

Cancelling Your Subscription

How to cancel your VasBox subscription.

Before you cancel

Consider these steps before cancelling:

Export any important data you need
Complete and fiscalize all pending receipts
Close any open fiscal days
Consider downgrading instead if cost is a concern

Navigate to Subscription

Go to Settings → Subscription and scroll to the cancellation section.

Click Cancel Subscription

Click the Cancel Subscription button. You'll be asked to confirm your decision.

Confirm Cancellation

Review the cancellation notice and confirm. Your access continues until the end of your current billing period.

Cancellation FAQ

Payment History

View and download your past payment records.

Access your payment history from Settings → Subscription → Payment History.

Payment History

app.vasbox.co.zw

Date	Description	Amount	Status
Feb 15, 2024	Professional Plan - Monthly	$99.00	Paid	Download
Jan 15, 2024	Professional Plan - Monthly	$99.00	Paid	Download