Managing Customers

Learn how to edit, organize, and maintain your customer database.

Available to:
Business Owner Manager

Customer Listing

Viewing and navigating your customer database.

Customer Database
app.vasbox.co.zw

Customers

Import
Add Customer
Search customers...
Name Email Tax ID Status Actions
ABC Trading Company accounts@abctrading.co.zw 1234567890 ActiveEdit
XYZ Industries info@xyzindustries.co.zw 0987654321 ActiveEdit
View and manage your customers

Search & Filter

Use the search bar to find customers by name, email, phone, or Tax ID. You can also filter by status (active, inactive).

Sorting

Click column headers to sort customers by name, email, or date created. Click again to reverse the sort order.

Editing Customers

How to modify customer information.

1
Open Customer

Click the customer name or the Edit button to open the customer details form.

2
Modify Fields

Update any field as needed. All fields are editable including name, contact information, and Tax ID.

3
Save Changes

Click Save to apply your changes. Updates take effect immediately for new invoices.

Existing Invoices

Editing a customer does not affect invoices already created. Those invoices retain the original customer details at the time of creation.

Viewing Customer History

Track customer transactions and activity.

Access a customer's transaction history from their profile page to see:

Transaction Summary

  • • Total number of invoices
  • • Total revenue from customer
  • • Average invoice value
  • • First and last purchase dates

Recent Activity

  • • List of invoices
  • • Invoice status (paid, pending, etc.)
  • • Direct links to view each invoice

Quick Access

From the customer list, click on a customer's invoice count to go directly to their filtered invoice history.

Activating & Deactivating Customers

Control customer availability without deleting.

Instead of deleting customers, you can deactivate them to hide them from customer selection while preserving their history.

Active
  • • Visible in customer lists
  • • Can be selected on invoices
  • • Appears in search results
Inactive
  • • Hidden from customer selection
  • • Cannot be added to new invoices
  • • Historical data preserved

Former Customers

Deactivation is ideal for customers you no longer do business with but need to keep for historical records.

Deleting Customers

Removing customers from your database.

Customers with History

Customers that have invoices or receipts cannot be permanently deleted. They can only be deactivated to preserve audit trail integrity.

Soft Delete

When you delete a customer, they're moved to the trash and can be restored within 30 days.

Restoring Deleted Customers

Go to Customers → Deleted, find the customer, and click Restore to bring them back to your active database.

Bulk Actions

Perform actions on multiple customers at once.

1
Select Customers

Use the checkboxes on the left side of the customer list to select multiple customers. Click the header checkbox to select all visible customers.

2
Choose Action

Available bulk actions:

  • Activate - Set all selected to active
  • Deactivate - Set all selected to inactive
  • Delete - Move all selected to trash
  • Export - Download selected as CSV
3
Confirm

Review the number of selected customers and confirm the action.

Exporting Customers

Export your customers to CSV for backup, analysis, or sharing with other team members. You can export all customers or just a selected subset.