Importing Products

Learn how to bulk import products from a CSV file.

Available to:
Business Owner Manager

When to Use Import

Bulk import is ideal for several scenarios.

Large Catalogs

When you have many products to add at once, import saves significant time.

System Migration

When migrating from another system, export your data and import into VasBox.

Bulk Updates

Update multiple product prices or details at once by re-importing.

Template Columns

Understanding the CSV template structure.

Download Template First

Always download the template from VasBox to ensure you have the correct format. Go to Products → Import → Download Template.
Column Required Description Example
name Yes Product name Widget Pro
sku No Stock keeping unit WDG-001
hs_code No Harmonized System code 8471.30
description No Product description Premium widget
unit_price Yes Selling price (number) 99.99
tax_category Yes Tax category (standard, exempt, zero_rated, withholding) standard
unit_of_measure No How product is sold each
is_service No Service flag (true/false) false
is_active No Active status (true/false) true

Import Process

Follow these steps to import your products.

1
Download Template

Navigate to Products → Import and click Download Template to get the CSV template with the correct column headers.

2
Prepare Your Data

Open the template in Excel or Google Sheets and fill in your product data:

  • • Use CSV format (comma-separated values)
  • • Ensure UTF-8 encoding for special characters
  • • Do not modify the header row
  • • Prices must be numbers (no currency symbols)
  • • Boolean fields use true/false or 1/0
3
Upload and Preview

Upload your CSV file and preview the import:

Import Preview
app.vasbox.co.zw

Preview Import

25 products found in file

No errors found
Row Name SKU Price Status
1 Widget Pro WDG-001 $99.00 Ready
2 Widget Basic WDG-002 $49.00 Ready
Cancel
Import 25 Products
Review your data before importing
4
Confirm Import

Review the preview, then click Import to add all products to your catalog. A progress indicator will show the import status.

Import Complete

Once finished, you'll see a confirmation with the number of products imported. Any errors will be listed for review.

Troubleshooting Import Errors

Common issues and how to fix them.

"Missing required field"

Ensure name, unit_price, and tax_category columns have values for every row. Empty cells in required fields will cause this error.

"Invalid price format"

Prices must be numbers only. Remove currency symbols ($, USD) and thousand separators (commas).

"Invalid tax_category"

The tax_category must be one of: standard, exempt, zero_rated, or withholding.

"Duplicate SKU"

Each SKU must be unique. Check for duplicate values in your file or existing products with the same SKU.